We got NINE foreclosure notices in the mail today. NINE! Looks like God wants us to move out by June 1st! Or at least BofA wants us to move out.
Called BofA again...and again...and again today. (Picture red eyes and streaming tears.)
Result: No record of loan mod. No record of trial payment period. No assigned negotiator. WHAT? Deep breaths...............But they are all happy to tell me my Sale Date and ask if I want to make a payment today.
I throw my hands up! I can't do this anymore. Time to start packing!
The last call even gave a glimmer of hope. But I am sceptical and too emotionally exhausted right now to have hope.
After listened to me go over the past 4 phone calls in detail, the last one (Melvin) put me on hold for quite some time and when he came back, he had his supervisor with him (he said). He said I was approved for a loan mod and assigned a code to my account for this. He said we should get a loan mod trial package in the next 10 biz days and if we made our three payments then we would be approved. He also said that he knows we’ve already been told this, and “don’t cry everything will be okay…keep the faith”.
He said he explained my situation to his super and the super said the number is automatically assigned when the account is closed…he said when he tried it that it didn’t automatically assign the number so he showed his super and then was told to enter the (magic) code manually. Then he checked to see if the code appeared for real on my account…he said it did. (Possibly the reason I'm going in circles with BofA is that they don't have a system that works???)
Needless to say, I am still very upset…I really do not believe anything anyone tells me at BofA…I really feel like I need to let it go and just start packing! I know we will be okay…it’s like it’s been a long hard battle with cancer and we’ve been mourning the loss a long time now and it will be easier to say good bye in 4 months.
I wonder if there is a BofA Loan Modification support group?
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I think you should call BofA every day until you get your loan modification trial package. Or at least until you know your information is not getting lost in their computer system. Then I would not wait more than a week between calls until you have been assigned a negotiator and they have told you the sell date of your home has been moved out. I know how tired you are with working two part time jobs on top of all the work that comes with taking care of your family and home, but you have to keep squeaking the wheel. I also know you’re worn out and it is all you can do to pull yourself up when everything you have done has fallen on deaf ears, but don’t give up hang in there. Know we are praying for strength and wisdom for this situation. Hugs ~ Laurie
ReplyDeleteAMEN!
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